Team & permissions
Bring your team in with exactly the access they need.
Custom roles on every plan, access scoped to specific Instagram accounts, and an audit log of every sensitive change.
Custom roles
Start from sensible defaults, or build roles that match how your business actually works.
Channel-level access
Give a team member access to one Instagram account without exposing the others.
Every change on record
Role changes, removals, and publishes are written to an append-only audit log.
Team & permissions: questions
Can someone accidentally remove the owner?
No. The last owner of a workspace can't be removed or demoted. Ownership only changes through an explicit transfer.
Explore more features
- Unified inboxDMs, comments, and story replies land in one place, with AI replies clearly badged, so your team always knows who said what and nobody answers the same buyer twice.
- AI sales assistantIt answers buyer questions from your published catalogue, FAQs, and policies. When it doesn't know, or when a conversation needs a person, it hands over with a summary instead of guessing.
- AutomationsKeyword triggers turn “price pls” in your comments into a private conversation automatically. Every message goes through one policy engine, so you stay inside Instagram's rules.